Returns & Refunds
We think you will love your new products, but if you aren't completely satisfied, we have an easy return policy.
We have a 30-day return policy. Simply email us before your 30 days have expired with your order number and the item(s) you'd like to return at clientsupport@
We will provide return or recycle instructions. All refunds will be issued to the original form of payment within 15 business days of receipt. Shipping charges will not be refunded.
Please note that returns will need to be sent to the following address: 101 Lindenwood Drive, Suite #225-686, Malvern, PA 19355.
Damages and issues
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at clientsupport@eonianskincare.